Record when the problem happens
Note whether the visible dampness follows rain, washing or another event. Photos taken at different times can be useful. Include earlier repair records if available, and avoid covering the affected area before it has been assessed.
Include edges and connections
A balcony scope should consider how the surface meets doors, walls, drains and other adjoining elements. An attractive new tile finish does not by itself explain how the underlying waterproofing and drainage details will be addressed.
Define removal and reinstatement
Ask whether the proposal includes lifting tiles, preparing the exposed surface, waterproofing and replacing finishes. Record assumptions about items that cannot yet be seen. If the balcony is in a strata property, confirm the approval and access process before works are arranged.
What to discuss in your scope
- Tiled balcony and terrace enquiries
- Leak-history and photo review
- Discussion of removal and replacement finishes
- Access and strata coordination requirements
What can affect the quote?
A useful quote is based on the condition of the property and the agreed work. These details can make a difference:
- Area, configuration and working access
- Thresholds, drains and adjacent building details
- Existing layers, concealed condition and weather windows
Questions about this service
Can the existing tiles stay?
That depends on the proposed system and the condition and arrangement of the existing layers. A coating or new finish over tiles should not be assumed suitable without assessment and manufacturer guidance.
Is a balcony leak always caused by the membrane?
No. Several building details can contribute to water entry. Tell us where water appears, what triggers it and what has already been checked so the next step is not based on a single symptom.
Questions before choosing the work
Choose the question that fits your situation, then use the guidance to discuss the work your property needs.
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